Change Heathcare Cyber Security Issue Affects Dental Claims

Change Healthcare experienced a cyber security issue last week, creating a lot of uncertainty for dental practitioners as to how to get insurance claims paid. Independent practices generally depend a great deal on insurance payments, therefore this has been an issue of concern for DDA and our clients. Depending on what dental software you use, there are different solutions being offered.

To read more about the issue, check out the ADA site: Change Healthcare’s cyberattack impacting dental practices | American Dental Association (

If your practice utilizes Dentrix through Henry Schein, you can see their response here: Claims Processing Updates (

If your practice utilizes Eagle soft through Patterson, you can see their response here: Solution For Customers Using Claims Through Eaglesoft (

If you would like more information on how we could help your practice assess what the best solution would be for you, consider taking our Practice Optimization Analysis. Our goal is to help independent dental practices reach their unique goals and we stand side by side with our clients during challenging times like this to ensure that they are making the best educated decision for their business.

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Looking to improve profitability while still maintaining ownership of your practice?

Dynamic Dental Advisors is the first comprehensive business solutions organization designed specifically for dental practices and emerging DSOs. We have built our reputation on our unwavering commitment to preserving and advancing dentistry and the strong relationships we form with the dentists and teams we support.