News & Events from DDA

Change Healthcare experienced a cyber security issue last week, creating a lot of uncertainty for dental practitioners as to how to get insurance claims paid. Independent practices generally depend

Communication Skills Your ability to communicate (both written and verbal) determines how effectively you interact with your coworkers and patients. To strengthen your communication skills, focus on communicating

Did you Know Spring cleaning doesn’t just benefit your home! Keeping your workspace clean and organized helps you in a number of ways! Boosting Morale Having a tidy

Stop Multi-Tasking Contrary to what you may think, you’ll actually complete tasks faster (and more accurately) by focusing on one thing at a time. Stop Starting “Easy” It

When presenting a treatment plan to a patient, are you talking with them, or to them? It’s an important distinction that can help you build stronger, more trusting

No two people are exactly alike, which can lead to tension in the office when preferences clash. For example, you may prefer your space organized in a certain

Don’t take it personally If your bad day was triggered by someone else’s actions, don’t take it personally. If someone else is angry, upset, stressed, frustrated, or just

Building a Strong Foundation for Your Practice Starts with Your Team The term “solo practice” is used commonly in dentistry, but as Steve Jobs said, “Great things in

1. Build Relationships Nobody wants to feel like you’re just going through the motions during an appointment. Things like answering calls with a smile, greeting patients as they